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A Homeowner’s Guide to Documenting Your Property Before a Loss

The best time to prepare for an insurance Claim is before anything goes wrong. Creating a visual and written record of your home and belongings can make a major difference if you ever experience damage, loss, or theft.

This step-by-step guide walks you through how to take pre-incident documentation, including photos, inventory, and records that can protect your claim and ensure you receive fair reimbursement.


Step 1: Photograph the Entire Property

Start by taking wide, well-lit photos of the entire home and property. This creates a visual record of its condition before any damage occurs.

Exterior Photos:

  • Each side of the house

  • Roof, gutters, windows, and doors

  • Driveway, garage, fences, and landscaping

  • Detached structures like sheds or pool houses

Interior Photos:

  • Each room from multiple angles

  • Floors, walls, ceilings, and built-in features

  • Appliances, fixtures, and furniture

Tip: Use natural light when possible and avoid clutter for clear visibility.


Step 2: Photograph Individual Belongings

Focus on photographing high-value and essential items.

Examples:

  • Electronics (TVs, computers, tablets)

  • Jewelry, watches, and collectibles

  • Musical instruments and sports equipment

  • Designer bags, clothing, or furniture

  • Art, heirlooms, and antiques

What to Include:

  • A close-up showing the item clearly

  • A photo of any brand name, serial number, or label

  • If possible, include receipts, appraisals, or warranty cards in the frame


Step 3: Open Drawers, Cabinets, and Closets

Don’t forget the less visible parts of your home.

Examples:

  • Kitchen cabinets showing dishes, cookware, or Pantry goods

  • Bathroom drawers with toiletries and small electronics

  • Closets with clothing, shoes, and seasonal items

  • Garage or attic storage bins

You don’t need to document every item—just show the overall contents.


Step 4: Create a Written Home Inventory

A written or digital inventory adds detail that photos can’t always capture.

Include:

  • Item name and description

  • Estimated purchase date and value

  • Make, model, or serial number if available

  • Attach receipts or proof of purchase when possible

Use a spreadsheet, inventory app, or Loti’s platform to organize and store this information securely.


Step 5: Include Time and Date Stamps

Proving when your documentation was created is key to its value in a claim.

Tips:

  • Most smartphones automatically timestamp photos and videos

  • Take a photo of a dated document (like a newspaper or utility bill) in each room

  • Record a short video walkthrough with a verbal timestamp (“This is the living room on June 1st, 2025.”)


Step 6: Organize and Store Documentation Securely

Having documentation is only helpful if you can access it after an emergency.

Suggested storage methods:

  • Upload photos and files to a cloud service (e.g., Google Drive, Dropbox)

  • Use Loti’s platform to store by room or item category

  • Save a backup to an external hard drive or encrypted USB

  • Consider printing a copy of your inventory and storing it offsite

Rename your files clearly:
LivingRoom_WideShot_May2025.jpg is better than IMG_2478.jpg


Step 7: Update Regularly and After Major Changes

Your home and belongings change over time. Keep your documentation current by:

  • Updating photos and inventory once a year

  • Re-documenting after a renovation or remodel

  • Adding new high-value purchases (e.g., electronics, jewelry, appliances)

Set a reminder each spring or fall to walk through your home with your phone—it only takes 30 minutes.


Wrap-Up

Pre-incident documentation is one of the most powerful tools a homeowner has. It saves time, prevents underpayment, and strengthens your insurance claim if disaster strikes.

With Loti, you can store your home records securely, link them to photos and receipts, and be ready when it matters most. If you ever need help building your inventory or managing your documents, our team is here to assist.

Peace of mind starts before the loss—start documenting today.